Privacy policy

At Action Sports Direct Limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our online automotive and marine store, accessible at www.actionsportsdirect.co.nz, and when you provide your personal information to us via email or other means. By accessing our website or providing your information, you consent to the terms of this Privacy Policy.

1. Information We Collect:

   • Personal Information: When you make a purchase, register an account, or contact us via email at parts@asd.nz, we may collect personal information, including but not limited to your name, email address, phone number, shipping address, and payment details. We only collect the information necessary to process your orders and provide customer support.
   • Non-Personal Information: We may also collect non-personal information, such as IP addresses, browser types, device information, and website usage data. This information is collected anonymously and is used to improve our website's functionality and user experience.

2. How We Use Your Information:

   • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
   • Account Management: If you create an account on our website, we may use your personal information to manage your account, including order history, preferences, and other account-related activities.
   • Communication: We may use your email address to respond to your inquiries, provide information about your orders, and send you important updates or promotions related to our products and services. You can opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

3. How We Share Your Information:

   • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer support. These service providers are contractually obligated to protect your data and may not use it for any other purpose.
   • Legal Compliance: We may disclose your personal information when required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, or that of others.

4. Data Security:

   • We implement appropriate physical, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • Despite our efforts, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

5. Your Rights:

   • You have the right to access, correct, update, or delete your personal information. You can manage your account information and preferences by logging into your account on our website or contacting us at parts@asd.nz.
   • You can request to receive a copy of your personal information or have it transferred to another organization, subject to applicable legal requirements.

6. Cookies:

   • We use cookies and similar technologies on our website to enhance your browsing experience and collect non-personal information. You can manage your cookie preferences through your browser settings.

7. Children's Privacy:

   • Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our systems.

8. Contact Us:

   • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at parts@asd.nz.

Note: This Privacy Policy is subject to change without prior notice. Please review this policy periodically to stay informed about how we are protecting your information.